Privacy Policy

Last updated: January 2026

LocalLink (“we”, “our”, or “us”) is operated by James Evans trading as LocalLink, a sole trader based in Staffordshire, England.

1. Information We Collect

Account Information

When you create an account, we collect your email address and account identifiers. Authentication is handled securely using Firebase Authentication.

Booking Information

When bookings are made, we store details such as date, time, selected service, and associated business.

Messages

Messages between customers and businesses are stored securely and used only to enable communication within the platform.

Location Data (Future Use)

Location data may be used in future versions to show nearby services. This will be optional and clearly disclosed before use.

2. How We Use Information

• To provide and operate the LocalLink service
• To process bookings and communications
• To maintain platform security and integrity

3. Data Storage

Data is stored securely using Firebase (Google Cloud Platform).

4. Data Sharing

We do not sell personal data. Data is shared only with service providers necessary to operate the platform.

5. Your Rights

You may request access, correction, or deletion of your personal data by contacting us.

6. Contact

Email: support@locallinkapp.co.uk